Module: Custom Metadata Types Basics
Unit: Use Custom Metadata Types in Formulas, Default Values, and Validation Rules
Hands-On Org Name: CRM Training
Error Message:
"An unexpected error occurred while inserting or updating test records and we couldn't check your work. Make sure account and opportunity records can be inserted and updated in this org, and click 'Check Challenge' again. If this continues, contact the Trailhead Help team."
Description:
The automated verification script is failing with an unexpected error when attempting to insert/update test Account and Opportunity records in my playground . Please assist in resolving or clearing the backend check state for this org.
#Trailhead Support #Trailhead Challenges #Salesforce Admin #Salesforce Developer
This looks like Trailhead is unable to create or update its test Account and Opportunity records in your org.
You can try these checks:
- Create one Account and one Opportunity manually and confirm they save without any error.
- Check if any Validation Rules are blocking the records.
- Check for required custom fields on Account or Opportunity.
- Check if any Flow, Trigger, or other automation is failing during record creation/update.
- Once manual create/update is working fine, tryCheck Challenge again.
- If the issue still continues, try the challenge in a fresh Trailhead Playground.
If the same error happens even in a clean playground, then it may be a Trailhead verification issue and raising a Trailhead Support case would be the better option.
Thank you,
Venkat Yadav.
