Not specifically Apsona related but figured I'd start here. I send our donors thank you emails via Apsona with the send email through Gmail connection. I recently had to change my Gmail password and this process no longer works. I keep digging around but cannot find a way to reconnect/re-authenticate this process. The error I get when attempting to send email in Apsona is : Email External Transport Token Error. I'm quite sure this has to do with the password change but am not sure how to fix it. Any help would be greatly appreciated!
Thanks for the response. Unfortunately, this isn't working for me. I have tried going to my settings - email - my email settings - and when I toggle Send through Gmail off and wait then toggle it back on, I am not getting any prompt to re authenticate or login again. We do not use Einstein so that option won't work as well.