I am facing an issue in Qualification rules.
For my products. I am having qualification rules.
Under context definition mapping is done, lookup table is created.
In qualification procedure qualification rule is added.
But, don't know why qualification rules aren't working.
#Revenue Cloud #Salesforce Revenue Cloud #Trailhead Challenges
1 respuesta
Hi @Uttej Cheedalla,
A few things I would suggest checking:
- Verify that the Context Definition Mapping is correctly mapped to the fields/attributes used in the qualification rule.
- Check whether the Lookup Table input values exactly match the values being passed at runtime.
- Make sure the correct Lookup Table is referenced in the Qualification Procedure and the procedure is active.
- If you're using a custom/extended context, verify that the mapping is configured as the default context mapping.
- Try running the Qualification Procedure using Simulation with a known product/input combination. This can help determine whether the issue is with the rule configuration or the runtime context.
Thank You.
