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I want to reset password for User but I am getting message 'Passwords cannot be reset for Single Sign-On Users' . When I try to forgot password .I received a link on mail to reset password but after on clciking on it I get error  .'Passwords cannot be reset for Single Sign-On Users. For help with resetting your password, please Contact your company's administrator for assistance'

 

How to reset a password for user. I have checked various articles but no help.

#Salesforce #Salesforce Developer #SSO #Sales Cloud

1 respuesta
  1. Manoj Nambirajan (Dell Technologies) Forum Ambassador
    8 feb 2024, 11:56

    @Shivani Tanwar the behavior you see is standard behavior as Single sign on implies you dont have to manually enter your password for login and you would seamlessly sign on to salesforce.

     

    Are you the only admin in your instance? error that you get is because the user is linked with a single sign on configuration and you need to uncouple user from that 

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