Learn B2C Commerce Basics
Discover how to manage merchandise, create better service and marketing experiences, and get support.
Give customers a seamless commerce experience that integrates with your backend systems.
Learn how you can sell, recommend, and manage merchandise with these powerful features.
Unify your service and marketing experience with the Salesforce Customer Success Platform.
Access 24/7 support via live chat, help portal, phone, and more.
Join this group to review resources, ask questions, and share experiences.
Explore B2C Commerce Architecture
Learn about the tools you need for storefront development.
Learn the architecture and tools you use to develop for Salesforce B2C Commerce.
We provide several resources to help you learn about Salesforce B2C Commerce.
Improve your storefront development process with headless commerce.
Explore how the PWA Kit and Managed Runtime speed up headless app development.
Use the Salesforce Trust site to check system status, performance, and security.
Setting Up Your Organization and Realm
Assign roles and permissions, manage your sites, test storefronts, and more.
Learn how to manage Commerce Cloud B2C users, roles, permissions, and OCAPI client IDs within Account Manager.
Learn how to create and manage designated contact for case submission within Help
Set up users and assign roles and permissions in Business Manager.
Configure On-Demand Sandboxes for fast ecommerce development and delivery.
Gain the skills to monitor and manage Commerce Cloud instances using Control Center.
Create and manage sites to test the storefronts you develop.
Transfer data between your B2C Commerce storefront and external systems.
NEXT: Set Up Merchandising for Your Storefront
Continue your Salesforce B2C Commerce journey.
Discover how to manage your catalog, promotions, content, and orders, with the added help of Einstein.
Acerca de esta ruta
In this trail, learn how to get started with Salesforce B2C Commerce. You'll manage merchandise, set up and manage your storefront, and learn how to get support. Gain skills in configuration management, process optimization, app development, web design, quality assurance, and more.
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