#Salesforce Scheduler0 debatiendo

I've cloned Fix Schedule Overlaps flow. Currently, for debugging purposes it has only one Create Records element.After reading a documentation and making a few tests I have the following questions:

1. Is it correct that a flow above isn't triggered when a service appointment's duration is decreased/increased by using Adjust Duration action and this appointment doesn't have another appointment to overlap with?

2. Is it correct that the only cases when a flow above is triggered are when a service appointment's duration is decreased/increased by using Adjust Duration action and this appointment does have another appointment to overlap with?

3. Which time zone is taken into account while filling in end and start flow variables? For both operating hours and company default time zone I have (GMT+03:00) Eastern European Summer Time (Europe/Kyiv) and I run a logic at 6 PM (6/12/2024) as a result for end and start flow variables I have 6/13/2024, 3:00 AM and 6/14/2024, 3:00 AM.

4. Could I invoke the logic which is invoked by Check If Overlap Is Today and Fix Schedule Overlaps flow actions from Apex?

We currently have more than 10 consultants available but scheduler shows up only 10 service resources.  On the component field 'Number of Resources to Show (Appointment Distribution)', We try to change from 10 to 20 and then 10 to 5 service resources but it doesn't work. Does anyone has an idea on this issue? 

Hi, with the below code email is not getting sent out. Can you please let me know what's missing in my code?

global class InvoiceReminder implements Schedulable {

    global void execute(SchedulableContext sc) {

        sendReminderMailToKAM();

    }

    public void sendReminderMailToKAM() {

        List<Messaging.SingleEmailMessage> masterListMails = new List<Messaging.SingleEmailMessage>();

        // Query invoices with Pending_POD__c

        List<Invoice__c> invoices = [SELECT Id, Invoice_Number__c, Name, CreatedDate, Hospital__r.Name, Hospital__r.AccountNumber, Hospital__r.KAM_Email_ID__c, Reminder_Date__c

                                     FROM Invoice__c

                                     WHERE Pending_POD__c > 0];

        // Group invoices by KAM Email

        Map<String, List<Invoice__c>> kamToInvoicesMap = new Map<String, List<Invoice__c>>();

        for (Invoice__c invoice : invoices) {

            Integer reminderDays = invoice.Reminder_Date__c != null ? Integer.valueOf(invoice.Reminder_Date__c) : 0;

            if (!String.isBlank(invoice.Hospital__r.KAM_Email_ID__c) && (reminderDays == 7 || reminderDays == 14 || reminderDays > 14)) {

                if (!kamToInvoicesMap.containsKey(invoice.Hospital__r.KAM_Email_ID__c)) {

                    kamToInvoicesMap.put(invoice.Hospital__r.KAM_Email_ID__c, new List<Invoice__c>());

                }

                kamToInvoicesMap.get(invoice.Hospital__r.KAM_Email_ID__c).add(invoice);

            }

        }

        // Iterate through KAMs and create a consolidated email

        for (String kamEmail : kamToInvoicesMap.keySet()) {

            List<Invoice__c> kamInvoices = kamToInvoicesMap.get(kamEmail);

            if (kamEmail != null && !kamInvoices.isEmpty()) {

                Messaging.SingleEmailMessage email = new Messaging.SingleEmailMessage();

                email.setToAddresses(new List<String> { kamEmail });

                email.setSubject('Reminder to create POD for the Invoices created');

                String baseUrl = URL.getSalesforceBaseUrl().toExternalForm();

                String mailBody = 'Hello, <br><br>' +

                                 'The following invoices are pending POD creation:<br><br>' +

                                 '<table border="1" style="border-collapse: collapse"><tr><th>Invoice Name</th><th>Invoice Number</th><th>Created Date</th><th>Account Number</th></tr>';

                for (Invoice__c invoice : kamInvoices) {

                    String invoiceUrl = baseUrl + '/' + invoice.Id;

                    String invoiceName = invoice.Name;

                    String invoiceNumber = invoice.Invoice_Number__c;

                    String createdDate = invoice.CreatedDate.format();

                    String accountNumber = invoice.Hospital__r.AccountNumber;

                    mailBody += '<tr><td><a href="' + invoiceUrl + '">' + invoiceName + '</a></td><td>' + invoiceNumber + '</td><td>' + createdDate + '</td><td>' + accountNumber + '</td></tr>';

                }

                mailBody += '</table><br><br>';

                mailBody += 'Thank you, <br>System Admin';

                email.setHtmlBody(mailBody);

                masterListMails.add(email);

            }

        }

        if (!masterListMails.isEmpty()) {

            Messaging.SendEmailResult[] results = Messaging.sendEmail(masterListMails);

            for (Messaging.SendEmailResult result : results) {

                if (result.success) {

                    System.debug('Email was sent successfully.');

                } else {

                    System.debug('Email sending failed: ' + result.errors[0].message);

                }

            }

        }

    }

}

#Apex Class #Salesforce Scheduler 

When scheduling an appointment “By work type group, appointment type, or service territory,” I get as far as “Select Candidate” screen before receiving an error message, “You don’t have any service resources available for the selected engagement channel type.” 

I am not sure why it is going to the Select Candidate screen when the appointment was scheduled from the person account, and I have been unable to find any documentation about associating service resources with engagement channels. I have associated the engagement channels with the service resources shift record.

#Salesforce Scheduler