#ReleaseEMEA0 debatiendo

🔥 :: RIEPILOGO WEBINAR :: 🔥

Anteprima Admin Release Estate '21 in diretta 

Registrazione: https://salesforce.vidyard.com/watch/N8eEWR3upyUqYPjB3vXg1L? 

Presentazione: in allegato al post

Informazioni su: scopri tutte le funzionalità riguardo le novita’ sui Flow e tutti i punti salienti della produttività per gli amministratori nella release Estate '21.

👉 Passi successivi: segui il trailmix "Learn MOAR Summer '21" per amministratori  su

👉 moar sforce.co/learnmoar

 Domande? Vogliamo sentirvi! Pubblicale qui nella community, includi #ReleaseEMEA nel tuo post e risponderemo alla tua domanda!

#ReleaseEMEA The Merge Case feature, what happens to emails that are replies to a case that has now been merged? If the case was deleted and merged into another case, the case thread ID will be wrong so will there be some intelligence to know it is a merged case and update the surviving case or will it create a new case again to be merged again?

Winter '21 Key Dates International Version: I've updated the dates on the last slide to be in International date format rather than US format for those of us who are not from the US :)

#ReleaseEMEA  When it comes to triggered flows, is there a defined order in which these trigger events are processed.

We now have a lot of interleaved automation processes - Field Updates, Process Builder, Flow, Apex - are they all still relevant and what control is there over which is processed first?

@* Release Readiness Trailblazers * 

#ReleaseEMEA The dynamic forms and be used or integrated with a Flow?

🍉 🌞 [EMEA] May '20 Overview Webinar - Marketing Cloud - Resources 🍉 🌞

Here are the resources of our Marketing Cloud May '20 session with @Annie (Trung Anh) Nguyenová, @Paul Killeen , @Erica Roncaglia  and @Fernanda Lemos 

• Presentation: please find attached
• Recordings: https://bitly.com/ReleaseEMEAvideos
• Catch up on the Q&A! : #ReleaseEMEA 

Questions? Get answers and top resources on the Release Readiness Trailblazer Community: https://www.salesforce.com/success-releasereadiness

What now?

• Do the Summer'20 Highlights Trail: https://trailhead.salesforce.com/en/content/learn/modules/summer-20-release-highlights
• Want to ask your question to someone live? Join our Ask an Expert sessions : https://bit.ly/AskMarketingCloud

#ReleaseEMEA 

🍉 🌞 [EMEA] Summer '20 Overview Webinar - Service Cloud - Resources 🍉 🌞

Here are the resources of our Service Cloud Summer '20 session with @Cian Tobin, @Caesar Ghalawinje  and @Erik FitzHugh.

• Presentation: please find attached
• Recordings: https://bitly.com/ReleaseEMEAvideos
• Catch up on the Q&A! : #ReleaseEMEA 

Questions? Get answers and top resources on the Release Readiness Trailblazer Community: https://www.salesforce.com/success-releasereadiness

What now?

• Do the Summer'20 Highlights Trail: https://trailhead.salesforce.com/en/content/learn/modules/summer-20-release-highlights
• Want to ask your question to someone live? Join our Ask an Expert sessions : https://bit.ly/askServiceCloud

#ReleaseEMEA

Does the Service cloud voice supports dutch language ? If not, when we can expect it to be there?

#ReleaseEMEA Is NLP working with custom objects ie "My vehicles"

#ReleaseEMEA Hello, I participated in the last Webinar on Tuesday 9 of July but I did not receive the presentation afterward. Do you know how can I get access to it? And how can I be sure that I will get the presentation this time?