Can we use the dictation capability of Siri on the iphone when using "Log a call" in salesforce1? I am planning to use this feature for call reports and would like to make the life as easy as possible to our sales team.
Yes, Siri dictation can be used for this. When you open Log a Call in Salesforce on an iPhone, you can tap the comments field and use the microphone/dictation option to speak your call notes instead of typing everything out.
For a sales team, I can see this being quite useful for quickly getting call details into Salesforce while they’re still fresh. The main benefit is really reducing the friction of writing up notes after every call.
For anyone doing this from Chrome/desktop, I’ve also come across Voice2Force, which works directly with Salesforce fields and lets you enter text using voice: