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It would be good if Trailhead Trackers capabilities could

Include available points per badge

How many points a user has earned for each badge

If you complete a badge and it is the revised and extra content is added how you can be made aware

Also could certification and quest data be added so they can be assigned to users without manually creating a badge and then this data also pulled from a user’s trailhead profile

#Automation #Trailhead #Integration
1 respuesta
  1. 20 ago, 20:54

    Hi Dan - the app is Trail Tracker (Salesforce Labs, free on AppExchange). It syncs each user's earned + in-progress badges, points and trailmixes daily via an API integration user, lets you ASSIGN badges/trailmixes, and ships with pre-built reports and dashboards. So 'how many badges/points a user earned' and assigning learning are covered out of the box. 

     

    The specific things you listed are NOT native, though: 

     

    - Available points per badge (earned vs available): it syncs what's earned, not a catalogue of available points - you'd maintain that reference yourself. 

     

    - Alerts when a completed badge is revised or gets new content: no mechanism. Trailhead doesn't surface 'this badge changed' through the sync. 

     

    - Certifications: not synced. Certs aren't badges (they live in a separate system), so it won't pull them - track those manually or via a separate integration. 

     

    - Quests: not a standard synced object either (quests are temporary badge campaigns). 

     

    The upside: Trail Tracker is a Labs app, so you get the objects and code - you can extend it (custom fields for available points, a flow to flag changes, a custom object for certs) rather than build from scratch. Out of the box, though, it's badge/points/trailmix tracking + assignment, not the full picture you're after. 

     

    If this helps, please mark it as the Best Answer so it points the next person the right way - 🙂

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