When i login as user I dont get access of sales and service and more apps on app launcher
#Security
Hi @Rohit .
Since you can already open the App Launcher but don’t see apps such as Sales and Service, I would check the app assignment and visibility settings first.
1. Check the user's Profile / Assigned Apps
Go to:
Setup → Users → Profiles → [User's Profile] → Assigned Apps
Make sure the required Lightning apps, such as Sales and Service, are assigned/visible to that profile. Salesforce confirms that users only see apps they’re authorized to access through their profile or permission sets.
2. Check App Manager
Go to:
Setup → App Manager
Find the Sales or Service Lightning App and verify that it is configured for the appropriate user profiles.
3. Check App Menu visibility
Go to:
Setup → App Menu
Verify that the apps are Visible in App Launcher, not Hidden in App Launcher.
4. Check object/tab permissions
If the app is visible but some tabs such as Accounts, Contacts, Opportunities, or Cases are missing, check the user's Profile/Permission Sets → Object Settings → Tab Settings and Object Permissions. Tab settings affect whether objects appear in the Lightning App Launcher and navigation menus.
So I would check these in this order:
Profile/Permission Set → Assigned Apps → App Manager → App Menu visibility → Object & Tab permissions
If all of these look correct and the issue still occurs, then we can check the user's license and app configuration as the next step.
Hope this helps! 👍
