I am trying to move on to step number 8 - however I am encountering an error (see screenshot). I have read thru the different resolutions -one being to reconnect within Einstein Setup - however it does not work. Is this a bug or what else could I be doing wrong? Do I need to repeat the steps and then see it if works? Refreshing the page once I reconnect doesn't seem to work either.
3 respuestas
Hi,
Try the following step once and refresh your grid again->
Go to Setup-> Einstein Setup-> Reconnect Agents to Salesforce Services-> Reconnect
This had resolved the same issue for me. Please mark as best answer if this helps you.
