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đź’™ Agents are making an impact at organizations!

 

Salesforce just published the second edition of the 

Agentic Enterprise Index â€” and the numbers tell a pretty wild story about where the Agentic Enterprise is headed. 

 

A few stats that jumped out:

  • AI Agents built on Agentforce produced 734M Agentic Work Units (AWUs) as of April 2026 — growing 15% month-over-month
  • Businesses now run 13 agents on average, and deployment time has fallen 53%
  • Agent-driven retail sales have grown 4x
  • In regulated industries, Financial Services saw a 13x AWU growth

 

The report tracks trends from February 2025 to April 2026 across real businesses actually using agents — not just talking about them. 

 

➡️ Check out the full Agentic Enterprise Index

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