Anyone know how to customize track entry rules in cadences? For Positive and Negative tracks I have the same three options:
- Email Reply
- Email Open
- Email Link Click
We've been using Sales Engagement for a little over a year now and are ready to start experimenting with with cadence steps that are more relevant based on target engagement -- but if I can't customize the track entry rules, I'm not sure how this is of value especially for the negative track. Thanks!
#Trailhead Challenges
2 respuestas
I agree the Track Entry Rules are too limiting to be useful especially for the negative track like you point out.