Hello,
I have performed all the steps in 'Configure an Agentforce Service Agent' trail to create a custom agent. When verifying at the end, I keep getting this message:
We can’t find the Create Experience Session Booking Agent Action. Make sure it has been created and has an API Name of 'Create_Experience_Session_Booking'.
I am not able to create session in the chat, i provided all the required info including the date for the session but now i keep getting the following msg in the chat and it stuck there. Any pointers to fix it.
It looks like I made an error. Let me get the available sessions for the Underground Cave Exploration on 2024-12-12.
Please hold on a moment.
Check if below instructions are completed
Create a Custom Agent Action to Get Experience Session Records
Use flow to get the available Session records for each experience
- Click New and select Add Action.
- Select Flow as the Reference Action Type.
- Select Get Sessions.
- Leave the other options as is, and click Next.
- For experienceId, check Require Input.
- For startDate, check Require Input.
- For sessions, check Show in conversation.
- Click Finish
