All activities logged to any customer account or contact are showing up on the activity feed/timeline on our organizational account. Is there any way to prevent Einstein Activity Captured events from being tracked on our internal organization's account's activity timeline?
6 respuestas
You can exclude emails/events related to your internal company email domain from being added to the activity timeline of related SF records. Do this in setup > Einstein Activity Capture > Settings > Excluded Addresses > Add > Internal Domain > Finish the setup by adding your company domain.
