I have created a custom clone button to clone the case record. While cloning i want to populate the parentId field with from where we are cloning the case. Have written this but not working. Any help is appreciated! /{! }/e?clone=1&defaultFieldValues=ParentId={! }

@Tanmay Choudhari https://trailblazers.salesforce.com/profileView?u=0054S000001QCmkQAG this is not available for Lightning Experience, you will have to use either a Lightning Component or a Flow to do this, not a button with a custom URL.

Hi @Roberto Ortega https://trailblazers.salesforce.com/profileView?u=0054S0000016rkJQAQ thanks for reply. Hope we get this feature in lightning. Thanks https://ideas.salesforce.com/s/idea/a0B8W00000Gda3jUAB/related-case-copy-parent-details-related-case-in-lightning

29 ene 2024, 14:12

How to prepopulate parentId field with parent case id ?

I have created a custom clone button to clone the case record. While cloning i want to populate the parentId field with case.id from where we are cloning the case. Have written this but not working. Any help is appreciated!

/{!Case.Id}/e?clone=1&defaultFieldValues=ParentId={!Case.Id}

#Case #Service Cloud #URL Hack #Custom URL Button

6 respuestas

Roberto Ortega (Fluidra)
30 ene 2024, 17:00
@Tanmay Choudhari this is not available for Lightning Experience, you will have to use either a Lightning Component or a Flow to do this, not a button with a custom URL.

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How to prepopulate parentId field with parent case id ?

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