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when i was trying to schedule an appointment i can't acheive,  it am continuously facing the same error.  Eventhough I did created all the required service Territory,Service Resource,work type,worktype Group and operating Hours  records. I covered all the prerequestic but still the same error exist. The error will be-- Looks like that service territory doesn't have anyone available for those work type groups. Try choosing another service territory.

 

#Trailhead Challenges

Attached the Screenshot for the reference.After selecting the service territory am facing the error,Looks like that service territory doesn't have anyone available for those work type groups. Try choosing another service territory.

7 respuestas
  1. 30 abr, 15:21

    Even I was facing this issue. The main reason for me was that I did not assign the Salesforce Scheduler Resource permission set with "Salesforce Scheduler" license to the user for whom I created the service resource. I assigned it and i was able to see the time slots to book appointments.  

     

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