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I'm in the Set Up the Lightning Service Console, and I can't add users.  The fields in the wizard launched via the "Get Started" button in "Add Your Users" are grayed out and not editable.  What am I missing.

 

This is the address for the module:  https://trailhead.salesforce.com/content/learn/projects/set-up-the-service-console/set-up-the-lightning-service-console?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-credential

6 respuestas
  1. 15 may 2025, 11:30 a.m.

    As written into the trailhead module:

    If you've used the maximum number of licenses allowed in your current playground, please deactivate one of the licenses and then add Ada.Alternatively, you can create a new playground.