I'm working on the Trailhead module 'Create a Case Escalation Rule Unit.
The last three values in Case field: Type ('Feature Request', 'Question', and 'Problem') are marked as activated in Setup, but they don't show up in the Type picklist when I create a new case or try to edit an existing case. TIA for any help!
4 respuestas
Hi ,
click setup--> create --> objects --> case --> scroll down to "Record Type Section" --> you will find the record type that you have created, click the record type name you want to update the pick list value --> in "Picklists Available for Editing" section you will find Type__c --> click "Edit" ,update the pick list value.
https://developer.salesforce.com/forums/?id=906F0000000kC6cIAE
