Establecer como favoritoRaj Malviya (TCCS) publicó en Toronto Einstein Analytic User Group (La pregunta original era de Raj Malviya)10 jun 2022, 10:21Raj MalviyaUpdate CaseWhen the user starts interacting with a bot we are creating a case and the case status is -: NewBut when the user closes/end the chatbot we need to update the case status from -: New to close. How we can do that?Agregar un comentarioEscribir un comentario...NegritaCursivaSubrayadoTachadoLista con viñetasLista numeradaAgregar vínculoBloque de códigoInsertar imagenAdjuntar archivosURL de vínculoCancelarGuardar0/9000Responder
Raj MalviyaUpdate CaseWhen the user starts interacting with a bot we are creating a case and the case status is -: NewBut when the user closes/end the chatbot we need to update the case status from -: New to close. How we can do that?
