
Has anyone else noticed this...? I added a relationship between two contact records and the relationship "type" changes on the connected record to a more general term. For example: between husband and wife relationship of Mr. John and Mrs. Jane Smith.
1) When entering the relationship from John Smith's contact record, I selected that Jane Smith is his Wife.
2) When I looked at Jane Smith's contact record, the relationship indicated that John Smith was Jane Smith's "spouse". I updated the relationship type from spouse to husband.
3) But, then on John Smith's contact record, the "wife" relationship type updated to "spouse". This happened a couple of more times; by updating the relationship type with "husband" or "wife" the connected relationship type would auto-update as "spouse".
Has anyone else experienced this? and is there a way to fix this?
Thank
@Tara Wenzel here is the overview from documentation for how relationship settings work and can be changed. https://powerofus.force.com/s/article/NPSP-Manage-Relationships-Settings
There's also a helpful Trailhead unit: https://trailhead.salesforce.com/en/content/learn/modules/contact-and-account-settings-in-nonprofit-success-pack/create-custom-relationships-npsp