Hi all, I have registered for an online Admin exam for next week. Have installed Sentinel app to my Mac and when trying to launch it, I am getting the following error:
"Invalid App Launch
Sentinel is a test-system integrated app, and must be launched from a KOLPS URL. Sentinel cannot be launched separately."
Have no idea what it means and by Googling it seems that there have been some people with the same error, but no clear solution described anywhere. I did submit a support ticket about it, so just wonder if anyone here had same issue and how were you able to resolve it.
Thanks in advance!
Ok, got the answer and I am sharing this for everyone who have encountered the same issue.
The error in question is normal if you launch the Sentinel App (on Mac) program (on Windows) from your computer/laptop. It is run on background when performing some tasks on Webassessor account, such as:
- making biometric profile on Webassessor account or
- launching the exam from the Webassessor account.
It is NOT normal if you receive the error while performing one of the above actions.
