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Hello,

 

I am getting this error message in Mail  and have no idea why this mail is coming to me related to which object.

 

Can anybody guide me what this error means and how i can resolve this??

 

Here is the Mail---

 

Error element myRule_1_A1 (FlowRecordUpdate).

 

The flow tried to update these records: null. This error occurred: FIELD_CUSTOM_VALIDATION_EXCEPTION: Please Update the field.. You can look up ExceptionCode values in the SOAP API Developer Guide.

 

 

Flow Details

 

Flow API Name: Update_Record_for_Account

 

Type: Record Change Process

 

Version: 2

 

Status: Active

 

Org: MoEngage (00D28000001QUAV)

 

 

Flow Interview Details

 

Interview Label: Update_Record_for_Account-2_InterviewLabel

 

Current User: Divya Jagwani (0050I000009I6NO)

 

Start time: 9/16/2019 10:36 AM

 

Duration: 0 seconds

 

 

How the Interview Started

 

Divya Jagwani (0050I000009I6NO) started the flow interview.

 

Some of this flow's variables were set when the interview started.

 

myVariable_old = Opportunity (0060I00000dyCjSQAU)

 

myVariable_current = Opportunity (0060I00000dyCjSQAU)

 

 

DECISION: myDecision

 

Outcome executed: myRule_1

 

Outcome conditions: 

 

{!formula_myRule_1} (true) Equals true

 

 

UPDATE RECORDS: myRule_1_A1

 

Find all Account records where:

 

Id Equals {!myVariable_current.AccountId} (0010I00002HT0LAQA1)

 

Update the records’ field values.

 

Agreement_Effective_Date__c = {!myVariable_current.Agreement_Start_Date__c} (September 17, 2019)

 

Agreement_Renewal_date__c = {!myVariable_current.Agreement_Renewal_Date__c} (null)

 

City__c = {!myVariable_current.City__c} (null)

 

Lock_in_Expiry_Date__c = {!myVariable_current.Lock_in_Expiry_Date__c} (null)

 

Lock_in_Period__c = {!myVariable_current.Lock_in_Period__c} (null)

 

Result

 

Failed to update records that meet the filter criteria.

 

 

Error Occurred: The flow tried to update these records: null. This error occurred: FIELD_CUSTOM_VALIDATION_EXCEPTION: Please Update the field.. You can look up ExceptionCode values in the SOAP API Developer Guide.

 

Thanks and Regards

 

Indranee Shyam
16 respuestas
  1. 16 sept 2019, 09:40
    Probably the flow tried to update the opportunity (0060I00000dyCjSQAU) with Stage "Live Won" setting Agreement Renewal Date to null.

     

    From this piece of log you see field value during the update

     

    ...

     

    Agreement_Renewal_date__c = {!myVariable_current.Agreement_Renewal_Date__c} (null)

     

    ...
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