I thought it was because of the format of the mobile phone, as some did not start with 44 and others started with +. So I cleaned up the format through a Query. Now, although all phones have the correct format (i.e. 44#########), it still doesn't work.
Does anyone know what might be happening or how I can fix it?
3 respuestas
Hi Manoj,
It was a blackout window problem. We created a test of the Journey by removing this configuration, following the indications of the support team, and it worked correctly.
Anyway, thank you very much for your reply.