Join an exclusive pilot program for SFS Criteria-based Preventive Maintenance
We are accepting nominations for the program in Summer ’21 release.
Criteria-based maintenance, and later meter-based maintenance, allow customers to effectively manage preventive maintenance by generating work orders based on the value of asset parameters. This approach
- Increases uptime and Mean Time To Failure of equipment. Time-based equipment maintenance could lead to maintenance done too late impacting the equipment’s uptime or longevity.
- Optimizes technician productivity by sending a technician at the most appropriate time. Time-based maintenance may be too often for a healthy asset, wasting technician visits, parts, etc.
- Helps our customer begin the journey towards predictive maintenance, also leveraging asset technical attributes, as they begin to collect asset data and use it to make maintenance decision
An example of criteria-based maintenance is to create a WO if the temperature of a refrigerator is not within the range of 32 F and 40 F. An example of meter-based (or usage-based) maintenance is to maintain a vehicle every 5K mile, or every 6 months.
Who: Customers who are already using the Maintenance Plan, and preferably the Maintenance Work Rule and eager to have input on the direction of criteria-based, meter/usage-based maintenance.
When: The pilot runs from 6/1 to 9/10.
How: Ask your AE to create an R&D Program Participant record in the SFS - Summer 21 - Criteria-based Preventive Maintenance Pilot R&D Program (https://org62.lightning.force.com/lightning/r/R_D_Program__c/a0p3y00000Eg5dxAAB/view)
What: SFS Summer 21 Criteria-Based Preventive Maintenance Pilot Overview, including a demo recording of the feature (https://salesforce.quip.com/6fB7AEFjLDxM)
Product: Salesforce Field Service Lightning
So sign up ASAP and don’t miss this opportunity to gain a deeper understanding of Criteria-based Preventive Maintenance