I'm wondering if it is possible to have Lightning for Outlook work with general support emails in addition to user emails? I would greatly appreciate any insight into this process, if it is possible.
Thanks!
Frances
9 comentarios
Sorry to bump an extremely old thread, but @Sophie Verrette , could you share the steps you've taken to do this?
@Evelyn Scanlan, have you figured out how to log emails with Lightning for Outlook / Outlook integration using a group inbox?
