Learn Sales Cloud Fundamentals
Explore Sales Cloud from accounts and contacts, to leads and opportunities.
Get Hands-On with Trailhead
Get Started with Trailhead
Cree organizaciones de prácticas, ponga en práctica sus habilidades de Salesforce y complete retos de Trailhead.
Empiece a trabajar con Salesforce y aprenda cómo ponerlo en marcha para su línea inferior.
Familiarícese con las funciones de ventas de Salesforce.
Aprenda a usar el software de gestión de las relaciones con los clientes (CRM) para expandir su negocio.
Explore Sales Cloud
Learn the basics of Sales Cloud. Get familiar with core functions and how you can manage sales processes from prospecting to close.
Haga crecer su negocio, potencie la productividad y tome decisiones inteligentes con Sales Cloud.
Learn how to track prospective customers with Salesforce leads.
Learn how opportunities help you close more sales deals.
Comprenda el proceso para crear y negociar contratos de negocios.
Learn how Salesforce can help you track your pipeline health.
Dive Into Accounts & Contacts
Learn how you can organize your view to access the most important information quickly.
Descubra cómo funcionan las cuentas y los contactos de forma conjunta en Salesforce.
Learn to use an account record in Salesforce.
Learn to use a contact record in Salesforce.
Utilice las vistas de lista para organizar sus datos y realizar acciones en los registros.
Aprenda a utilizar la vista de lista de cuentas en Salesforce.
Aprenda a utilizar la vista de lista de contactos en Salesforce.
Assess Your Sales Cloud & Console Skills
Solve complex challenges with Sales Cloud and Console.
Desbloquee el contenido de la superbadge demostrando su conocimiento sobre la seguridad de los programas de credenciales.
Showcase your Sales Cloud and Console navigation skills
Dive Into Leads & Opportunities
Learn how you can tailor the sales process to stay on top of your most important deals.
Aprenda a dinamizar su proceso de ventas con prospectos y oportunidades en Salesforce.
Aprenda a gestionar clientes potenciales desde la fase de prospecto hasta el cierre.
Learn to use an opportunity record in Salesforce.
Assess Your Account & Opportunity Management Skills
Solve complex challenges for accounts and opportunities.
Demonstrate your ability to create a 360-degree view of customers.
Work with opportunity records to super-power sales success.
NEXT: Become a Selling Specialist
Continue your learning journey by becoming a selling specialist.
Acerca de esta ruta
Get to know Sales Cloud by exploring how it can help you manage sales processes, from prospecting to close. In this trail, you’ll learn about organizing your Sales Cloud view, tailoring the sales process, and solving complex sales challenges. You’ll gain skills in account management and strategy, prospecting and qualification, productivity, and data management. Dive deeper into Sales Cloud by exploring more enhanced features after you’ve completed this trail.