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Become a Selling Specialist
Trail

Become a Selling Specialist

Enhance the sales process with advanced selling and collaboration tools. Implement strategic sales programs and succeed from lead to cash.

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Skills you will gain

Complete the Trail to build your expertise. Learn More
  • General Sales Practices
  • Data Visualization
  • Business Solutions
  • Customer Communication
  • Sales Management
  • Show More
  • General Sales Practices
  • Data Visualization
  • Business Solutions
  • Customer Communication
  • Sales Management
  • Prospecting and Qualification
  • Artificial Intelligence and Machine Learning
  • IT Automation
  • Productivity
  • Business Intelligence
  • Generative Artificial Intelligence
  • Motivating and Empowering
  • Office and Productivity Technology
  • Employee Training
  • Configuration Management
  • Account Management
  • Account Management and Strategy
  • Scheduling
  • Specialized Sales
  • Mobile Development
  • Process Improvement and Optimization
  • Collaboration
  • Data Analysis
  • Data Management
  • Research and Discovery
  • Business Operations
  • Cloud Solutions
  • Self-Development
  • System Design and Implementation
  • App Development and Engineering Practices
  • Personal Effectiveness
  • Show Less

Products

  • Sales Cloud
  • Agentforce
  • Salesforce Platform
  • Experience Cloud
  • Slack
  • Show More
  • Sales Cloud
  • Agentforce
  • Salesforce Platform
  • Experience Cloud
  • Slack
  • Einstein
  • Marketing Cloud Engagement
  • Revenue Cloud
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Industries

  • Manufacturing and Automotive
  • Healthcare and Life Sciences
  • Financial Services
  • Communications and Media
This Trail may include content that is only available in English. Learn More
+14,700 points
Intermediate
Administrator
15 hrs 30 mins

Collaborate and Close Deals Faster

Ensure your sales team can collaborate on deals and stay productive.

Module

Use Salesforce collaboration tools to sell as a team.

+200 Points
~15 mins
Module

Set up and configure Slack Sales Elevate in your Salesforce and Slack instances.

+700 Points
~45 mins
Module

Efficiently organize and complete tasks using the To Do List as your central task manager.

+300 Points
~25 mins
Module

Boost rep productivity with an activity timeline and integrated email.

+1,100 Points
~30 mins

Stay Engaged

Learn key Salesforce features to keep your sales team engaged and focused.

Module

Boost inside sales productivity and manage for success with Sales Engagement.

+400 Points
~25 mins
Module

Quickly add outreach emails, calls, LinkedIn, or custom tasks to Work Queue or To Do List.

+1,200 Points
~1 hr 5 mins
Module

Use email and Salesforce together to save time and increase sales productivity.

+100 Points
~5 mins
Module

Track customer interactions and work deals directly in Gmail and Google Calendar.

+300 Points
~25 mins
Module

Learn new tools to help sales reps better prepare and engage with customers.

+300 Points
~25 mins
Module

Explore how to close more deals faster with Einstein Conversation Insights.

+100 Points
~5 mins

Use Analytics to Make Smart Decisions

Build revenue intelligence and accurate forecasting.

Module

Visualize key business metrics in real-time using Lightning Experience.

+2,100 Points
~1 hr 50 mins
Module

Optimize your sales performance with reports and dashboards.

+300 Points
~50 mins
Module

Discover the Revenue Intelligence solution and put it to work for your sales team.

+400 Points
~20 mins
Module

Gain insight across customer interactions with analytics in Sales Cloud.

+400 Points
~1 hr 10 mins
Module

Learn how to use Pipeline Inspection to track key metrics and manage opportunities.

+400 Points
~25 mins
Module

Drive accurate sales projections and forecast with confidence.

+400 Points
~30 mins

Implement AI for Sales

Incorporate AI into the selling process.

Module

Discover how Data + AI + CRM work together to supercharge your business.

+100 Points
~15 mins
Module

Discover how generative AI and Einstein are transforming the future of sales.

+100 Points
~5 mins
Module

Learn how to sell more effectively by leveraging the capabilities of Einstein Copilot.

+100 Points
~10 mins
Module

Discover how generative AI and Einstein are transforming the future of sales.

+100 Points
~5 mins
Module

Use Einstein Conversation Insights to automate tasks so you can spend more time selling.

+300 Points
~15 mins

Manage Sales Performance

Learn sales performance strategies and best practices.

Module

Define a sales strategy that includes sales teams, targets, and assignments.

+100 Points
~5 mins
Module

Explore how your team can create sales opportunities and revenue with Salesforce Maps.

+100 Points
~5 mins
Module

Design and optimize territories that align with leadership goals and motivate sales teams.

+100 Points
~5 mins
Module

Use Territory Planning to create and optimize territory alignments.

+200 Points
~20 mins
Module

Create balanced territories and forecast sales effectively with the Sales Cloud platform.

+600 Points
~30 mins
Module

Power commission programs and improve cross-department incentive performance with Spiff.

+200 Points
~15 mins
Module

Increase your commission program’s efficiency, accuracy, and visibility with Spiff.

+200 Points
~10 mins

Collaborate with Partners

Close more deals with partners.

Module

Drive sales performance and revenue growth with enablement programs in the flow of work.

+500 Points
~45 mins
Module

Personalize the partner experience to boost channel sales.

+400 Points
~20 mins
Module

Learn how Sales Cloud PRM can help you achieve your channel sales goals.

+600 Points
~30 mins
Module

Learn best practices for channel sales and partner portal management in Sales Cloud.

+500 Points
~45 mins

Manage the Revenue Lifecycle

Manage lead to cash in one place.

Module

Solve revenue efficiency challenges using the unified product-to-cash platform.

+300 Points
~20 mins

Earn the Selling Specialist Credential

Solve complex sales challenges.

Superbadge

Complete the capstone assessment to earn the Selling Specialist Super Set.

~1 hr •
Mark as Complete

About this Trail

Discover the tools and programs to take your sales process to the next level. In this trail, you learn how to close deals faster, keep your sales team engaged, make accurate forecasts, manage the revenue lifecycle, and incorporate AI into your selling. You’ll gain skills in sales management, productivity, data analysis, and system design.