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I’m having trouble with a Revenue Cloud instance. Every time I try to add a bundle to a quote, I get the following error:

“Verify if fields like Component, Virtual Component, or backend configuration block it from being quoted outside of its parent bundle.”

The system works normally when I try to add a standalone product. The issue only occurs with the bundle, and I’m not trying to perform an amendment—just add a new product.

Is anyone else encountering this same error?

4 Antworten
  1. Heute 12:03

    @Guilherme Mattei  

    The fact that it happens only for accounts with existing Assets makes me suspect the issue may be related to the asset-to-bundle configuration or existing asset context, rather than the bundle product itself.

    I’d compare a working new account vs. an account with existing Assets, especially the asset relationships and any configuration rules/CML evaluated during bundle configuration. The “Failed to parse response” message on accounts without Assets also makes me think it would be worth checking the configuration-rule response/logs for both scenarios. 

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