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  1. 19. Aug., 15:49

    While it states Apps by Salesforce Labs "should be considered community projects - these apps are not officially tested or documented," it also states that they are built by Salesforce employees, so it is not a community project. 

     

    We use it and it works well. However, when we upgraded to the latest version, one of the question labels had " (obsolete)" appended to it. IT couldn't figure out how to modify an OOB label, so we had to hide the OOB field, create a new, custom field, and adjust the formula to not count the old field but include the new field in scoring CSCs. Other than that we've had no problems. The documentation on the package is good, make sure your IT team is referencing it.

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