Has anyone tested Agentforce contact center features? Which trial org would allow a quick POC on ACC?

Hi Ashish!

Yes, Agentforce Contact Center (ACC) can be explored for a quick POC, but the standard Trailhead Playground may not have all the Contact Center/voice features provisioned by default. 

I’d suggest checking the latest Salesforce trial or a specially provisioned Agentforce/Contact Center org rather than a regular Developer Edition. If you’re looking specifically to test voice, routing, telephony, or service-agent integration, the available features can also depend on the org provisioning. 

If you share what part of ACC you want to POC (voice, routing, Agentforce Service Agent, etc.), I can point you toward the most suitable org/trial setup.