Good morning. We do daily data inserts using dataloader.io
and in yesterday's insert ~200/8000 rows are not appearing the SFHC object despite being in the dataloader success file with a SFHC ID. We previously had this issue upserting new information about an existing patient via dataloader (and weren't able to figure out how/why that happened), but this is the first time finding it with an insert of entirely new data. Has anyone had this happen before and/or know why? We're going to be building in some manual checks, but would like to avoid this happening again if we can
#Salesforce Health Cloud #Dataloader.io #Salesforce
Hi Bailey, if those rows have IDs in the success file, they were created, so something happened to them afterwards. Quickest test: paste one of the missing IDs into the URL. If Salesforce says it’s deleted, check the Recycle Bin and look for a Flow, trigger or another scheduled job, such as a dedupe tool, that deletes or merges records. If you get insufficient privileges, it’s sharing. If it opens fine, the record exists and a filter or an automation changing field values is hiding it from your check. (I’m at Aekot, a Salesforce partner.)
