Trailhead Tuesday! 

Modernize your contact center by evaluating Voice options and planning your transition from Open CTI. ☎️ 

From this badge, you'll learn:

• The essential steps to prepare your organization for Open CTI retirement.
• How to evaluate and choose the best Voice platform for your customer service needs.
• Strategic planning for a seamless transition to set your team up for success with Agentforce.

Get ready to up-level your customer service 🚀