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Topics#Trailhead ChallengesFrage von Raeann Cain
Raeann Cain (United to Learn) fragte in #Trailhead Challenges
16. Sept. 2025, 21:42

TRAILHEAD: Set Up Case Escalation and Entitlements | Create Case Queues and Assignment Rules

I've working on this Trailhead and step 'Create a Case Assignment Rule'. Once I click 'Save and New' button for

Product Support Tier 1, I receive this ERROR message. 

TRAILHEAD: Set Up Case Escalation and Entitlements | Create Case Queues and Assignment Rules

 

I would welcome any assistance for this error message! Thanks. 

 

 

#Trailhead Challenges

3 Antworten
  1. Sushmitha B (Salesforce)
    18. Sept. 2025, 09:44

    Hi @Raeann Cain I’m a member of the Trailhead Help team. If your issue has been resolved, please mark the most helpful response above as the best answer, or share the solution that worked for you and mark it accordingly. If the issue remains unresolved, kindly log a case here for further assistance. Thank you!