Good morning #Pardot #Marketing Cloud #Account Engagement (ex-pardot) my customer has this problem but I don't have access to control setup on production because is a bank and I can't access data on production enviroment:
- I create a campaign, with associated members (campaign members). I insert "Event Date" with status "Planned". The problem occurs regardless of whether the Status is "Planned" or "In progress".
- I add the campaign members by choosing a contact and confirm that I want to insert it in the new campaign
- I create a landing page and associate it with the campaign
- Once the landing page has been created, I can modify it in the builder by inserting rows, buttons, columns and pardot forms. Therefore, my landing page could have a title at the top, a footer at the bottom, and a central part composed of some fields that the recipient will have to fill in (fields obviously selected from those available)
- At this point I build the Form, which I will use in the body of the landing page, following this steps-> Content -> Form -> Add Form
- At this point I should select the campaign to match the Form to, but here I have the problem of not being able to select the campaign just created
From checks performed by my client, the connector appears to be enabled and active.
Could someone tell me the verification steps to perform to check the problem.
Hi, please verify that the campaign is well set as 'active', and that the 'connected campaigns' feature is set on the connector.
If this answer fits your needs, please don't forget to validate it :)
