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Topics#IntegrationFrage von Bern Rudisill
Bern Rudisill fragte in #Integration
10. Dez. 2015, 16:52

live agent REST API setting breadcrumb

I notice using the native Live Agent API the chat agent is able to see the URL the chat is coming from along with recent visited URLs, how can I do the same using the Live Agent REST API? I have tried using the https://hostname/chat/rest/Visitor/Breadcrumb URI but it does not seem to do anything. Does anyone have any suggestions?
5 Antworten
  1. Bern Rudisill
    14. Dez. 2015, 21:01
    Setting the Breadcrumb for the live agent is what I was trying to do. I was finally able to get this working, the RESTful API documentation is not correct. When using https://<hostname>/chat/rest/Visitor/Breadcrumb you must also supply the following Query Parameters

    org_id

    deployment_id

    sid

    and the request body should be

    {location="<URL>"}

     
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