Tony Maninha fragte in Salesforce Knowledge User Group7. Nov. 2023, 17:30Create a Knowledge Article from a CaseHello,Part of the KCS process is to create a Knowledge Article from a Case. Salesforce Classic has that ability, how do you set that up in Salesforce Lightning?6 AntwortenSortierenNach Datum sortierenNach "Am hilfreichsten" sortierenNach Datum sortierenMehr Kommentare laden...Jennifer Crippen (DB Kay & Associates)13. Nov. 2023, 23:37My pleasure Tony!In Slack antworten