FavoritRaj Malviya (TCCS) postete in Toronto Einstein Analytic User Group (Ursprünglich gefragt von Raj Malviya)10. Juni 2022, 10:21Raj MalviyaUpdate CaseWhen the user starts interacting with a bot we are creating a case and the case status is -: NewBut when the user closes/end the chatbot we need to update the case status from -: New to close. How we can do that?Kommentar hinzufügenKommentar schreiben...FettKursivUnterstreichenDurchstreichenListe mit GliederungspunktenNummerierte ListeLink hinzufügenCodeblockBild einfügenDateien anhängenLink-URLAbbrechenSpeichern0/9000Antworten
Raj MalviyaUpdate CaseWhen the user starts interacting with a bot we are creating a case and the case status is -: NewBut when the user closes/end the chatbot we need to update the case status from -: New to close. How we can do that?
