Hi there, I get the error message "Could not find the billing support case for 'Sean Forbes' and 'Edge Communications' with the specified settings." My problem is, I can't add/search for Sean Forbes. Then I created a new contact "Sean Forbes" but the system still can't find "Sean Forbes". Any ideas? Thanks in advance for your help! Yasmine
21 Antworten
I tried creating the case with the Contact Name - Sean Forbes, I was able to create it. successfully.
