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Trying to complete the first hands-on challenge in the Customise an Org to Support a New Business Unit - Manage User Access.  It asks to create two new users and to use your own email in the email field, then update the username as below:

Create New User

Following the instructions for either of the two contacts and I get the same error:  

Username error - trailhead.png

I've checked all my playgrounds and none of them have these users already created. I created a new playground for this unit and when it didn't work there I tried creating yet another new one. Still get the same error.  Anyone know what to do??  Thanks!

4 Antworten
  1. 29. Okt. 2021, 14:04

    Hii Emma. 

     

    Please create a username which is unique. Make it: fsuzuki[at]emcyan.com.

     

    PS: This happens when usernames match across multiple Salesforce orgs. Happened with me too. Try using unique color name to conjure up usernames. For example: Magenta, Cyan, Crimson etc. Worked for me.  Or you can mix and match alphanumerics in the username to make it work.

     

    Regards,

     

    Atul 

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