Skip to main content

"Error: Update failed: First exception on row 0 with ID XXXXX, first error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY, npsp:TDTM_Account: execution of AfterUpdate caused by: System DmlException: Update failed: First exception on row 0 with id XXXXXX; first error: DUPLICATE_DETECTED; Use one of these records?:[](npsp):[]"

 

My Team Leader is getting this error when trying to convert a Lead to a Contact. It is not a duplicate. And my other users do not get any error messages when converting leads. I think it has to do with the way NPSP wrote the duplicate/validation rules. Is there anything I can do?

 

@Salesforce.org System Administrators

@Nonprofit Success Pack

3 Antworten
0/9000