Why UPS is returning error code "120623" for few reason codes while trying to generate return label?
I am trying to generate return label for France locale through UPS but reason codes: Produit défectueux ou endommagé, Produit différent de la photo, Produit endommagé durant da livraison
returns error code "120623" with description "Invalid merchandise description of package".
How can I resolve it?
1 Antwort
Hi Dristi,
You would perhaps need to check this with UPS Support/UPS developer team which deals with their own APIs. You would need to share the request details so that they can see what's mapped in their system. If there's any document related to UPS APIs available with you, you can refer the same, and see if there's anything mentioned related to your error.
