Vocalcom Salesforce Edition is a package to install on Sale cloud or Service cloud.

• Entreprise edition
• Unlimited edition

are requested to install Vocalcom package, as only these 2 editions have API (Application Programming Interface) access.

Is it possible to install Vocalcom Salesforce Edition on Marketing Cloud ?

Marketing Cloud is not designed to have agents connected to it to answer customer/prospect requests. So Vocalcom does not provide S.F.E CTI banner on Marketing Cloud.

However, all agents statistics and Calls details are available in Marketing cloud.