Is anyone else having issues with the SF authenticator not intelligently saving their trusted location? I have toggled to always approve from my home so many times, enabled Einsten, have the locationi for the authenticator always on and have a version higher than 3.0 and it does not seem to be working.
It's very buggy. I am propmted to constantly have to approve when I log in at least several times a week from the same approved location. It's extremely frustrating and I do NOT want to roll this out to our company if this is going to be the case.
I was curious if anyone else is having the same issue?
Thanks!
Kim
3 Antworten
Hi Kim,
That is definitely not normal, as you shouldn't have to reauthenticate that many times. In my own org, I only have to reauthenticate if I use a new device, but from my primary computer that it's in the same location, I don't have to. I would check your login settings to see if an admin set a very secure policy that requires users to continuously authenticate more than the default settings.
Thanks,
Mikey
