Favoritfarrukh haider fragte in #Customer Service27. Jan. 2017, 12:00How i can create a workflow for task object which is child object so that whenever task with some condition is created mail is automatically trigger to service request owner which is a parent object3 AntwortenSortierenNach Datum sortierenNach "Am hilfreichsten" sortierenNach Datum sortierenMehr Kommentare laden...Rāwiri Catindoy (Fonterra)27. Jan. 2017, 13:06You have to pull first the email address of your service request owner and put it in a custom email field of your task record so you can reference it in the task email alert.Kommentar hinzufügenAntwort schreiben...FettKursivUnterstreichenDurchstreichenListe mit GliederungspunktenNummerierte ListeLink hinzufügenCodeblockBild einfügenDateien anhängenLink-URLAbbrechenSpeichern0/9000Antworten
Rāwiri Catindoy (Fonterra)27. Jan. 2017, 13:06You have to pull first the email address of your service request owner and put it in a custom email field of your task record so you can reference it in the task email alert.