FavoritPhani Yalamati fragte in #Customer Service22. Nov. 2016, 05:40Any way to alert supervisor when flag is raised in live agent?Is there a way to alert the supervisor with a sound notification or screen pop when flag is raised by an agent? Currently supervisor would not know if a flag was raised unless they keep watching the live agent supervisor tab.4 AntwortenSortierenNach Datum sortierenNach "Am hilfreichsten" sortierenNach Datum sortierenMehr Kommentare laden...Jan Eakin (SalesSuperb, LLC)30. Aug. 2018, 23:44I have a question about this as well. Does anyone know if Salesforce is considering this as a configuration?Kommentar hinzufügenAntwort schreiben...FettKursivUnterstreichenDurchstreichenListe mit GliederungspunktenNummerierte ListeLink hinzufügenCodeblockBild einfügenDateien anhängenLink-URLAbbrechenSpeichern0/9000Antworten
Jan Eakin (SalesSuperb, LLC)30. Aug. 2018, 23:44I have a question about this as well. Does anyone know if Salesforce is considering this as a configuration?
