FavoritLaura Shaw (IOP Publishing) fragte in #Reports & Dashboards12. Apr. 2018, 11:17Understanding Case Lifecycle report - need clarification.Can I check I am understanding the case lifecycle report - I need to calculate the number of hours a case is in the queue before being assinged to a case owner. Can i do this by using above?2 AntwortenSortierenNach Datum sortierenNach "Am hilfreichsten" sortierenNach Datum sortierenMehr Kommentare laden...Laura Shaw (IOP Publishing)12. Apr. 2018, 12:40Its the out of the box duration field that comes with the Lifecycle reportKommentar hinzufügenAntwort schreiben...FettKursivUnterstreichenDurchstreichenListe mit GliederungspunktenNummerierte ListeLink hinzufügenCodeblockBild einfügenDateien anhängenLink-URLAbbrechenSpeichern0/9000Antworten
Laura Shaw (IOP Publishing)12. Apr. 2018, 12:40Its the out of the box duration field that comes with the Lifecycle report
