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Hi all,

Question regarding Automating Order Cancellation Process.

 

Currently in Salesforce CPQ there is a process to Cancel an Order manually by creating an amendment and making the quantity to 0 in the Order Products. This generates Quote,Opp,Order and cancels the Subscription and the Contract. However i'm looking for a way to automate this process skipping the manual process.Any suggestions,available solutions or documents?

 

Link that i referred to Cancel an Order manually: https://help.salesforce.com/articleView?id=blng_improved_invoice_cancellation.htm&type=5

2 Kommentare
  1. 25. Feb. 2021, 18:44
    @Vivek Prasad No we did not find any solution as of now. Let me know if you find one.
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