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hey Folks

 

i have 2 approval chains.

so approval chain C1

step 1 - User A

 

approval chain C2

step 1 - User B

step 2 - User A

 

In most cases User B approved first in chain C2 (99.99% of times as User B reports into User A in the org)

 

currently User A gets 1 email for Step 1 in C1 and then another email when User B approves in chain C2(before user A approves step 1 in C1). 

 

is there a way to make the system send only one email per user irrespective of how many ever steps/chains they are part of?

 

thanks in advance folks, stay safe.

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