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主题#Trailhead Account

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Benjamin Bollaert 提问于 #Salesforce Developer
2024年10月22日 15:20
We didn't find any Salesforce accounts linked to your Trailblazer.me profile. To create an account, sign up for a free trial of Salesforce.

Hello,

I ve tried several times and in different ways but I m still unable to install a package from AppExchange.

here is what I tried : 

1/ I ve created a Salesforce Developer Edition and linked this (email) account to my trailhead account.

-> when I try to install the package,  the system does not find my connected account and I have the message "We didn't find any Salesforce ...". 

2/ I then checked in the community and found things like "do a trailhead challenge and then pick your org at some point, it will become available instead of that message". But same miserable failure : my Dev Org is not recognized and still this same message.

3/ When on this error message, I then decided to pick the last option which is "Create a free trial" because it says "After you start your free trial of Salesforce, come back to AppExchange and install the package." But at the end of the day, same message.

 

If someone has a clue or can help that would be awesome.

I do love Salesforce when it s up and running but this trailhead / trial thing / connected account process that I do every two years, I'm sorry but I don't get it !!!

 

#Salesforce Developer  #Appexchage Apps  #Package Installation  #Trailhead Account  #Trial Account

Screenshot 2024-10-22 at 16.29.26.png
3 个回答
  1. Usman Khan (Volgsol Technologies)
    3月27日 14:15

    Please mark answer as Accepted on the comment that helped in resolving your issue. It'll help others to find answer quickly. Thanks

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Amit Gupta (Self) 发布于 * Trailhead Official *
2018年8月24日 04:25

Hi All,

 

I am trying to link my Webaccessor Account and TrailHead account but when I enter my email address no email is coming for verification. For this I logged a case with Salesforce, case# 00256616 but no response received.

 

Any idea how this issue can be sorted.

 

Thanks in advance.

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Oghenetejiri Ibihwiori (Ese-Tendris Integrated Services Limited 的 Salesforce admin)
2024年3月4日 19:09
How to sign up for Salesforce

#Trailhead Account

2 个回答
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Oghenetejiri Ibihwiori (Ese-Tendris Integrated Services Limited 的 Salesforce admin)
2024年3月4日 19:10
How do sign up for Salesforce, so I can have my username and password, please

#Trailhead Account

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vipeen sarode (Absyz Software Consulting Pvt.) 发布于 * Trailhead Official *
2021年2月23日 06:52

Hi Team,

 

I have lost my trailhead progress, Please follow mentioned details of my account.

 

Raised a case as well but did not get any response yet:

case details: Case #00407308

 

Trailhead Account which I lost progress: https://trailhead.salesforce.com/me/vsarode

 

Link of lost Trailhead account: https://trailhead.salesforce.com/ProfileView?u=0053A00000DCTzIQAX

 

Can I please recovery the lost account progress and merge it to a current account.

 

My PD 2 certification are also lost, Please can you help me to get all progress back.

case 1.JPG
3 条评论
  1. Nese Morali (HappyNut)
    2023年3月11日 16:46

    if you logout from trailblazer then login again , then you will see all your points badges ....your trailhead

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Felipe Javier Puyén Capuñay (Globant 的 Developer Salesforce) 发布于 * Trailhead Academy *
2020年10月18日 18:34

So, sad story here....

Hi everyone, hope you all doing fine in this time...

Here's a sad story of how i lost three years of badges and points(Ranger Status) of my trailhead account.

I'm an a consultant certified on sales cloud and i work with a partner company for implementation projects, in one of our projects came to us the need to open a support case to resolve an issue and as you know every single time you access a support page, help documentation and more now salesforce force you to log in with a trailblazer account, in this particular scenario, for this project i used a user that had already created on the org, because of number of licenses, and i've updated the email of that user with my work email so i can receive logs emails for troubleshooting, so i decided to open a support case so salesforce support could help me with the issue, when i open the support page, the log in with trailblazer account screen showed up and has the account of the user from the org so i click continue, and a second screen without a warning says to me the following message "We're combining your trailblazers accounts" or something like that, and the only option that presents to me, is a button with a "Continue" option, then the page refresh itself and show that i successfully logged in so i started to create the case, then i've open my profile so i can look for an information that i need and i see my account is completely changed, all my information becomes the information of a colleague that in the past worked in the same project and this is how i noticed every single badge and point merge with his account....

So i open a case with trailhead support and the only answer that i recieved is the process of merging account is irreversible..... so go on with your life(this is how i felt with that message).... 

I don't know if somebody here lived this but this is so sad for me, i'ts been 3 long years with so much effort, and i lose it only because i wanted to resolve a customer issue :/ ....

If i can't recover all my badges and literally lost my ranger status with no other option to get it back, i reach out to this communitie to ask Salesforce/Trailhead to reconsider force every single user to log in with trailblazer accounts on support/help pages, so nobody else lose again all that effort put on their accounts.

Greetings and have a good week everyone.

14 条评论
  1. Nese Morali (HappyNut)
    2023年3月11日 16:43

    same happened to me , I hightly recommend you to logout from trailblazer and login again , i do so .and I get all my points, badges .........everthing back  to my trailhead.

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Felipe Javier Puyén Capuñay (Globant 的 Developer Salesforce) 发布于 Trailblazer Community Cove
2020年10月18日 18:31

So, sad story here...

Hi everyone, hope you all doing fine in this time...

Here's a sad story of how i lost three years of badges and points(Ranger Status) of my trailhead account.

I'm an a consultant certified on sales cloud and i work with a partner company for implementation projects, in one of our projects came to us the need to open a support case to resolve an issue and as you know every single time you access a support page, help documentation and more now salesforce force you to log in with a trailblazer account, in this particular scenario, for this project i used a user that had already created on the org, because of number of licenses, and i've updated the email of that user with my work email so i can receive logs emails for troubleshooting, so i decided to open a support case so salesforce support could help me with the issue, when i open the support page, the log in with trailblazer account screen showed up and has the account of the user from the org so i click continue, and a second screen without a warning says to me the following message "We're combining your trailblazers accounts" or something like that, and the only option that presents to me, is a button with a "Continue" option, then the page refresh itself and show that i successfully logged in so i started to create the case, then i've open my profile so i can look for an information that i need and i see my account is completely changed, all my information becomes the information of a colleague that in the past worked in the same project and this is how i noticed every single badge and point merge with his account....

So i open a case with trailhead support and the only answer that i recieved is the process of merging account is irreversible..... so go on with your life(this is how i felt with that message).... 

I don't know if somebody here lived this but this is so sad for me, i'ts been 3 long years with so much effort, and i lose it only because i wanted to resolve a customer issue :/ ....

If i can't recover all my badges and literally lost my ranger status with no other option to get it back, i reach out to this communitie to ask Salesforce/Trailhead to reconsider force every single user to log in with trailblazer accounts on support/help pages, so nobody else lose again all that effort put on their accounts.

Greetings and have a good week everyone.

13 条评论
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Felipe Javier Puyén Capuñay (Globant 的 Developer Salesforce) 发布于 * Trailhead Official *
2020年10月18日 18:28

So, sad story here....

Hi everyone, hope you all doing fine in this time...

Here's a sad story of how i lost three years of badges and points(Ranger Status) of my trailhead account.

I'm an a consultant certified on sales cloud and i work with a partner company for implementation projects, in one of our projects came to us the need to open a support case to resolve an issue and as you know every single time you access a support page, help documentation and more now salesforce force you to log in with a trailblazer account, in this particular scenario, for this project i used a user that had already created on the org, because of number of licenses, and i've updated the email of that user with my work email so i can receive logs emails for troubleshooting, so i decided to open a support case so salesforce support could help me with the issue, when i open the support page, the log in with trailblazer account screen showed up and has the account of the user from the org so i click continue, and a second screen without a warning says to me the following message "We're combining your trailblazers accounts" or something like that, and the only option that presents to me, is a button with a "Continue" option, then the page refresh itself and show that i successfully logged in so i started to create the case, then i've open my profile so i can look for an information that i need and i see my account is completely changed, all my information becomes the information of a colleague that in the past worked in the same project and this is how i noticed every single badge and point merge with his account....

So i open a case with trailhead support and the only answer that i recieved is the process of merging account is irreversible..... so go on with your life(this is how i felt with that message).... 

I don't know if somebody here lived this but this is so sad for me, i'ts been 3 long years with so much effort, and i lose it only because i wanted to resolve a customer issue :/ ....

If i can't recover all my badges and literally lost my ranger status with no other option to get it back, i reach out to this communitie to ask Salesforce/Trailhead to reconsider force every single user to log in with trailblazer accounts on support/help pages, so nobody else lose again all that effort put on their accounts.

Greetings and have a good week everyone.

4 条评论
  1. Sean Dukes (Learnsmarter Apps Ltd)
    2020年11月2日 10:17
    I had something very similar happen @Felipe Javier Puyén Capuñay

    . Glad you got your badges back by the way. I was experimenting with deep links from a community with a test account and got the same screen - "Hey - I'm going to merge all your badges". There was no choice, or way to say, "hang on. I'm really not sure that's a good idea right now". For some reason, I clicked next, because I wanted to see if my deep link had worked. And then I tried to dissociate the test account from my real account and lost all my badges. (300!) Luckily, I somehow managed to get them back. I'm not even quite sure how I did that. Certainly I didn't write down the steps. But I think this compulsory merge doesn't make any sense.

    I then tried to reproduce the effect - this time with two test accounts and not my real one(!), but I couldn't get that to happen, so I don't know exactly what steps you need to create the problem or to fix it.

    Bottom line. This is such a committing thing to do that you should at the very least have a choice. And then maybe an "are you really sure you want to do this?" confirmation step and then maybe a final "honestly - you've thought about this? You're sure?" before the actual merge takes place.

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Deepak Mohan (Capgemini 的 Associate Consultant/B1)
2020年7月29日 18:17

Hi All....I hope everyone is good. i'm facing this issue when i try to login into my trailhead account using email verification code, i'm able to receive the codebut when i use that code it often displays that the code has been expired. could someone help me on this....Appreciate your support.....Thanks in Advance...:)

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